Clarity Sprint
Not sure where to start? In four focused sessions, we’ll map your operations, uncover bottlenecks, and prioritise quick wins. You’ll walk away with a clear 90-day roadmap.
Fractional COO / CCO
Get senior-level leadership part-time. I’ll align strategy with execution, improve customer experience, and implement systems that grow with you — so you can focus on vision, not the day-to-day.
Strategic Projects
Have a specific initiative to deliver? From process improvements to customer journey mapping to system rollouts, I’ll provide hands-on support to get it done right, on time, and with measurable results.
Strategic Projects
Every business hits inflection points where a focused project delivers more impact than an ongoing role.
My Strategic Projects service is built for those moments. It’s for SaaS founders and leadership teams who want a defined outcome, a fixed scope of work, and a partner who executes alongside them.
Each engagement includes a Fixed SOW, clear success metrics agreed up front, and a post-live review to ensure the changes deliver lasting results.
From system overhauls and process design to customer experience, RevOps, or churn-reduction initiatives, these projects are built to remove friction and accelerate growth without the cost of a full-time hire.
Clarity Sprint
In four focused sessions, I’ll work with you to uncover bottlenecks, map your customer journey, and identify risks and inefficiencies. Together we’ll prioritise the improvements that matter most and build a clear 30/60/90-day roadmap so you know exactly what to tackle next.
The result: clarity, focus, and an actionable plan to scale smarter — without the overwhelm.
Session 1 – Discovery & Current State
Goal: Understand where the business is today and capture pain points.
Outcome: Clear picture of the current operating environment.
Session 2 – Customer Journey & Process Deep Dive
Goal: Map out how work and value flow through the business.
Outcome: Visual map of customer journey and core processes with gaps highlighted.
Session 3 – Measurement & Prioritisation
Goal: Define what success looks like and rank opportunities.
Outcome: Prioritised list of improvement opportunities with metrics attached.
Session 4 – Roadmap & Action Plan
Goal: Turn insights into an executable plan.
Outcome: Practical, prioritised roadmap with clear actions, owners, and measurement.
Fractional COO / CCO
Bring executive-level operational leadership into your business 1 day a week (retainer) — without the full-time cost. I help founders scale with clarity, structure, and measurable results through:
Strategic Leadership & Alignment – Turn vision into action, align teams, and improve communication.
Operational Efficiency – Optimise workflows, adopt the right tools, track KPIs, and plan execution with risk management.
Revenue & Commercial Operations – Improve margins, reduce churn, and strengthen pricing and delivery.
People & Team Development – Build leadership capability, drive engagement, and implement succession planning.
Project & Change Management – Lead special projects, expansions, or acquisitions while keeping teams agile.
Customer & Market Focus – Design customer journeys, increase satisfaction, and use insights to improve services.
Stakeholder Management – Act as the link between CEO, board, investors, and operational teams.
Short-Term or Crisis Support – Step in during leadership transitions, scaling phases, or bottlenecks.
Result: smoother operations, happier customers, stronger teams, and sustainable growth.
